Order Processing and Delivery:
- Commencement of Order Processing: Upon receipt of an order, we will immediately commence the processing. Our objective is to expedite the dispatch process.
- Delivery Schedule: Orders from our existing inventory are expected to be delivered within 5 to 15 working days, subject to courier availability.
Operational Hours:
- Please be aware that our operating hours are from Sunday to Thursday, 9 AM to 5 PM.
- Delivery schedules may be affected during seasonal or religious holidays.
Order Status:
- Orders in the ‘processing’ phase are being prepared for dispatch.
- Any requests for changes or cancellations are best addressed at this stage.
- After dispatch, it becomes increasingly difficult to modify or cancel orders. Orders marked as ‘completed’ in our system cannot be altered or canceled.
Shipping Methodology:
We utilize various trusted shipping methods to assure the safe and timely delivery of your orders. Our shipping partners are carefully selected for their reliability and efficiency.
Returns Policy:
- For details regarding our returns policy, including conditions and procedures for return.
- please refer to our dedicated returns policy page.
Customer Inquiries:
- Should you have any questions or require further assistance, please contact us via email.
- Our team is committed to providing support and ensuring customer satisfaction.