Immerse yourself in the timeless beauty and intricate craftsmanship of our exquisite handmade Kerman classic runner rugs. Each piece is a unique art form, meticulously crafted by skilled artisans using traditional techniques and basic tools like looms, shuttles, and needles. Handmade with care and precision, these rugs feature a fusion of symbols and colors that evoke worlds, events, and ancient civilizations. Passed down through generations, they carry the rich heritage and culture of peoples, woven with soft threads and the skilled touch of craftsmen. Through years of meticulous creation, they evolve into masterpieces of significant material value, coveted by collectors for their quality, authenticity, and historical significance.
Order Processing and Delivery:
Commencement of Order Processing: Upon receipt of an order, we will immediately commence the processing. Our objective is to expedite the dispatch process.
Delivery Schedule: Orders from our existing inventory are expected to be delivered within 5 to 15 working days, subject to courier availability.
Operational Hours:
Please be aware that our operating hours are from Sunday to Thursday, 9 AM to 5 PM. Delivery schedules may be affected during seasonal or religious holidays.
Order Status:
Orders in the 'processing' phase are being prepared for dispatch. Any requests for changes or cancellations are best addressed at this stage. After dispatch, it becomes increasingly difficult to modify or cancel orders. Orders marked as 'completed' in our system cannot be altered or canceled.
Shipping Methodology:
We utilize various trusted shipping methods to assure the safe and timely delivery of your orders. Our shipping partners are carefully selected for their reliability and efficiency.
Returns Policy:
For details regarding our returns policy, including conditions and procedures for return, please refer to our dedicated returns policy page.
Customer Inquiries:
Should you have any questions or require further assistance, please contact us via email. Our team is committed to providing support and ensuring customer satisfaction.
